At Universe Patches, we work hard to deliver your orders quickly and safely. Please read our shipping policy carefully.
1. Order Processing
- Orders are usually processed within 1–3 business days after payment is confirmed.
- You will receive an email confirmation once your order is shipped.
2. Shipping Methods & Delivery Time
- We ship through trusted courier and postal services.
- Standard delivery time is usually 5–10 business days (may vary depending on your location).
- International orders may take 10–20 business days depending on customs and local postal services.
3. Shipping Charges
- Shipping costs are calculated at checkout based on your delivery address and order weight.
- Free shipping may be available on special offers or promotions.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email (if available).
- You can track your order through the courier’s website.
5. Customs, Duties & Taxes
- For international orders, customers are responsible for any customs fees, duties, or taxes charged by their country.
- Universe Patches is not responsible for delays caused by customs.
6. Wrong Address or Failed Delivery
- Please make sure your shipping address is correct before placing the order.
- If the package is returned due to wrong address or failed delivery, the customer will need to pay reshipping charges.
7. Delays
- Shipping times are estimates and may be delayed due to holidays, weather, or courier issues.
- We are not responsible for delays once the package is handed over to the courier.
8. Contact Us
If you have questions about shipping, please contact us at: